Repair Program; Return Policy - ROHO nexus SPIRIT Manual Del Usuario

REPAIRS:
MINOR REPAIRS:
If your product develops a leak, use the repair kit that came with your product and follow
the repair kit instructions.

REPAIR PROGRAM:

If you require a repair, you may return the product for assessment. Before returning the
product to ROHO, Inc., contact our Customer Support Department at 1-800-851-3449
toll free in the U.S.A. for a Return Authorization Number. A Return Authorization Number
must be obtained from ROHO, Inc. and a completed Return Authorization Form must be
included with your product when returned. The Return Authorization Form can be
obtained from our website at www.therohogroup.com or by contacting Customer Support.
Outside the U.S.A., contact the nearest ROHO International distributor. See our website
for current list of ROHO International distributors (www.therohogroup.com).
Be advised that a charge will be assessed for any service provided for product that does
not qualify under the product's warranty.
Failure to submit a Return Authorization Form may result in the product being returned
without evaluation or repair.
LOANER PROGRAM (U.S.A only):
ROHO, Inc. offers a loaner cushion while your cushion is being repaired. Loaner cushions
require a deposit. Loaner stock consists of a large range of standard size, single valve
cushions. Subject to availability. Contact our Customer Support Department at
1-800-851-3449.

RETURN POLICY:

All returns require prior authorization from ROHO Inc. and are subject to a restocking
charge. Before returning your product, contact our Customer Support Department at
1-800-851-3449 toll-free in the U.S.A.
Outside of the U.S.A., contact your country's ROHO International distributor or contact
ROHO International at 1-618-277-9150 for your nearest distributor. See our website,
www.therohogroup.com, for a current list of ROHO international distributors.
DISPOSAL:
When properly used and disposed, there are no known environmental hazards
associated with the components of the products in this manual. Dispose of the
product and/or components in accordance with the applicable regulations in your
jurisdiction. DO NOT INCINERATE.
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