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IX. Appendix 1
Troubleshooting
Failure
The phone fail to
power on
SIM card error
Weak signal
Call initiation fails
Battery charge fails
Cannot connect to the
network
Photos shot too dark
38
Possible cause
1. Check that the battery is charged;
2. Check that the battery is installed correctly.
1. Check whether the SIM card is dirty. If the card is dirty, clean it;
2. Reinstall the SIM card;
3. If the SIM card is damaged, replace the SIM card.
Check that the signal intensity indicator on the screen. 4 bars indicate a strong signal,
and 2 bars or less indicate a weak signal.
1. You may set the Hide Caller ID but the network operator does not support this
service;
2. A strong signal interference may exist;
3. You may activate the Call Barring function;
4. You may activate Line 2 but the network operator does not support this service.
1. The battery may have been excessively discharged. To charge the battery, it is
necessary to connect it to a charger for a certain period of time;
2. The battery may be deteriorated.
1. Check whether the signal is too week or wireless interference exists around;
2. Check whether the SIM card is installed correctly, poor connection exists, or the SIM
card is damaged. If the SIM card is damaged, please contact the network operator.
1.The brightness is set too low;
2. The ambient light is too dark.
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