ENGLISH
5.3. TROUBLESHOOTING
Problem
No reception on the
monitor
No images are displayed
but sounds are heard
Only black and white
images are displayed
You cannot hear the
parent's voice in the
baby unit
The camera does not
transmit
You cannot hear the
baby on the parent unit
Interference or poor
reception
You cannot charge the
battery in the parent unit
If the Baby Unit has lost
its link with the Parent
Unit
Possible Cause
Camera not turned on
Monitor not turned on
Camera: not plugged in to the power
adapter
Monitor: The power adapter is
not plugged in or the battery is
low (check LED)
The VOX mode or the MD
mode are active
Monitor out or range
Connection lost between the monitor
and a camera already linked
Low monitor battery power
(check LED)
Check whether the camera is in night
vision/infrared mode
The volume setting of the baby
unit is too low. The camera is not
turned on
Camera: the power adapter is not
plugged in
VOX mode or MD mode are active
The volume setting of the parent unit
is too low
The sensitivity setting of the baby
unit is too low
Other electronic devices may be
interfering with the signal
The camera and monitor may be too
far apart
The battery power may be too low
The camera or monitor may be placed
too close to many metal objects
The AC/DC adapter is not plugged in Plug in the adapter
A non-rechargeable battery has
been used
The camera and monitor may be too
far apart
The link between both units has
been lost momentarily
The link between both units has
been lost
Solution
Press and hold down button (III) for 2
seconds
Press and hold down the power button (6)
Plug in the power adapter
Plug in the power adapter or charge the
battery
To see the monitored area continuously,
disconnect the VOX or MD mode on the
monitor
Move the monitor closer to the camera
Move the monitor closer to the camera
Plug in the power adapter or charge the
battery
To see images in color, increase the light
level where the camera is located
Set the volume to the highest level
Press and hold down button (III) for 2
seconds
Plug in the power adapter
To see the monitored area continuously,
disconnect the VOX or MD mode on the
monitor
Set the volume to the highest level
Increase the sensitivity setting in the baby
unit
Move them away from the device
Move the monitor closer to the camera
Plug in the power adapter
Move them away from the device
Only rechargeable batteries can be used
(3.7 V, 1200 mAh Li-ion battery): check the
battery and if necessary replace it with the
one supplied with the appliance
Move the monitor closer to the camera
Reset the units by disconnecting them from
the electrical power. Wait about 15 seconds
before reconnecting. Allow up to one
minute for the Baby Unit and the Parent
Unit to synchronize.
Pair the camera and monitor again.
See 5.2.5.
14