Before you call for service...
Problem
Appliance has odor
Moisture forms on
outside of appliance
Moisture collects inside
(in humid weather,
air carries moisture
into appliance when
door is opened)
Frost forms on interior
surfaces of appliance
Appliance too cold
Temperature in the
display is not the
temperature that
was just set.
Condensation on front
of door
Water on floor behind
appliance
Rust, tarnish, or grime
on stainless steel doors
10
Possible Causes
Interior needs cleaning.
Not unusual during periods
of high humidity.
Too frequent or too long
door openings.
Wine bottles touching
the back wall.
This is normal.
Door left open.
Temperature control
is set too cold.
The room temperature where
the appliance is located is
too cold.
This is normal.
Appliance is located
in a high humidity environment.
Door left open.
Tilting unit when moving.
Moist environment
or salt air.
What To Do
• See Care and cleaning.
• Wipe surface dry.
• Reduce frequency or lenght of door openings.
• Reposition bottles.
• See the Defrosting section.
• Excessive frost may form if the door is left open.
See the Defrosting section.
• Door is not self-closing. Always make sure that
the door is closed after opening.
• Check to see if a bottle is holding door open.
• See About the control and settings.
• For proper operation, the room temperature should
be equal to or greater than the set temperature
of the appliance.
• After you set the temperature, the display will go
back to showing the actual temperature.
• Wipe off the condensation with a clean, dry cloth.
• Locate the appliance in a lower humidity
environment.
• Door is not self-closing. Always make sure that
the door is closed after opening.
• Check to see if a bottle is holding door open.
• This is normal. The drain pan above the compressor may be
full following defrost. Check to make sure
no water spills when moving the unit.
• Clean stainless steel with cleaners containing oxalic acid
(e.g. Bar Keepers Friend Soft Cleanser) will remove rust, lime,
and other tarnish. Do not wipe the refrigerator with a soiled
dish cloth or wet towel. Do not use scouring pads, powdered
cleaners, bleach or cleaners containing bleach because
stainless steel.