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Troubleshooting

This troubleshooting guide is for general aid only. For warranty service, contact your
dealer, wholesale distributor, or call 1-800-4KOHLER.
Symptoms
1. Water leaks
between the
filter head and
the filter
cartridge.
2. Water leaks at
a tubing
connection.
3. Water leaks at
a threaded
connection.
Kohler Co.
Probable Cause
A. The O-rings are
damaged, dirty,
or out of place.
A. Tubing is not cut
square, or is
damaged or
crimped.
A. The connection
is damaged or
dirty.
Recommended Action
A. Turn off the water supply, and
relieve water pressure. Remove the
filter cartridge and inspect the O-
rings for damage or debris, and
ensure that the O-rings are in place.
Reinstall the filter cartridge, turn on
the water supply, and check for
water leakage.
A. Turn off the water supply, and
relieve water pressure. Press in the
collar around the fitting at the leak,
and pull the tubing to remove. Use a
sharp utility knife to cut 1/2" (13
mm) off the end of the tubing.
Reinsert the tubing into the fitting.
Turn on the water supply and check
for leakage.
A. Turn off the water supply, and
relieve water pressure. Disconnect
the fitting, and inspect the seal for
damage or debris. Remove any
debris or replace the damaged
fitting. Securely reconnect the fitting,
but do not overtighten. Turn on the
water supply and check for leakage.
11
1410821-5-B
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