Troubleshooting Guide; Technical Service - DESA Specialty Products 5411 Guia De Inicio Rapido

SYMPTOM POSSIBLE CAUSE
Lights will not come 1. Light switch is turned off.
on. 2. F l o o d l i g h t i s l o o s e o r
3. Fuse is blown or circuit breaker
4. Daylight turn-off is in effect (re-
5. Incorrect circuit wiring, if this is a
6. Re-aim the sensor to cover de-
Lights come on 1. Light Control may be installed in
in daylight.
2. Li gh t C on tr ol i s i n Test.
Lights come on 1. Light Control may be sensing
for no apparent
reason.
2. R a n g e i s s e t t o o h i g h .
Please call 1-800-858-8501 for assistance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products
ATTN: Technical Service Specialty Products
P.O. Box 90004, Bowling Green, KY 42102-9004
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
This is a "Limited Warranty" which gives you specifi c legal rights. You may also have other rights which vary from state
to state or province to province.
For a period of 90 days from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries,
and other expendable items are not covered by this warranty. Unauthorized service or modifi cation of the product or of
any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for incon-
venience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and
components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO
LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CON-
SEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER
OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

TROUBLESHOOTING GUIDE

burned out.
is turned off.
check after dark).
new installation.
sired area.
a relatively dark location.
(Set control switch to an
ON-TIME position).
small animals or automobile traf-
fi c (re-aim sensor).
(Reduce Range).

TECHNICAL SERVICE

No Service Parts Available for this Product
90 DAY LIMITED WARRANTY
SYMPTOM POSSIBLE CAUSE
Lights stay on 1. A fl ood lamp is positioned too close to
continuously. the sensor or pointed at nearby objects
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects).
2. Light Control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-refl ective sur-
face. (Reposition sensor).
3. Light Control is in Manual Mode.
(Switch to Auto.)
Lights fl ash on 1. Heat or light from the lamps may be
and off. turning the Light Control on and off.
(Reposition the lamps away from the
sensor).
2. Heat being refl ected from other objects
may be affecting the sensor. (Reposi-
tion sensor).
3. Light Control is in the Test mode and
warming up. (Flashing is normal under
these conditions).
4. Light may be leaking through the fl ood-
lamp refl ectors. (Replace the lamps with
new high quality PAR 38 lamps).
4
598-1272-00