Troubleshooting - Stryker SDC Classic Guia Del Usuario

Troubleshooting

The table below shows the most common errors and possible solutions to each.
Problem
New case error
Video limit reached
Image limit reached
SIDNE® comm error
Error printing. No image captured/
selected
Error saving settings
Error: Media unavailable
USB space insufficient
Error: Disk corrupt. Please try again...
Error: Disc drive busy
Error: Upgrading software
Application has encountered a critical
error and is shutting down.
Solution
Reboot the system.
Begin a new case to record more
videos.
Begin a new case to capture more
images.
Ensure that SIDNE is connected
properly. Reboot the SDC Classic™
and SIDNE.
Capture images and then select them
to print.
To restore previous settings, reboot
the system.
Insert/connect a valid media to the
SDC Classic.
Ensure that there is free space
available on the media.
The media is corrupt. Insert a new
disc to continue.
Ensure that the disc drive is not being
currently used. Reboot the machine if
the error persists.
Insert the upgrade dongle properly.
Reboot the system.
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