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Need Help?
WARNING
!
To reduce the risk of personal injury, remove battery pack
before cleaning or servicing.
My FloorMate Cordless won't turn on.
Your battery may not be charged. Check the Charge Level Indicator and
charge the battery if it's low. Reference the chart below to find the charge
time for your model.
The LithiumLife
*
Battery
LithiumLife
™
Model
Battery
BH03100
LithiumLife
™
LithiumLife
™
BH03120
Extended Runtime
BH03100
LithiumLife
™
LithiumLife
™
BH03120
Extended Runtime
My FloorMate Cordless isn't picking up water.
Your dirty water tank may be full and the automatic suction shut-off was
activated to prevent overflowing. The motor sound will change when the
shut-off activates. Remove the dirty water tank and empty into the sink.
You may be in Scrub Mode. Switch to Wash & Dry Mode.
*See the full line of LithiumLife
™
products at Hoover.com.
!
battery does not come fully charged.
™
Charger
Charge Time
Model
(approximate)
9 hours
BH03220
18 hours
1.5 hours
BH03200
3 hours
If your filter was dirty...
Your filter may also be dirty. Rinse the dirty water tank filter under running water
to remove any debris.
My FloorMate® Cordless is puddling water behind it while
I'm cleaning.
Your clean water tank may not be installed properly. Refer to page 6 for
directions. You may be in Scrub Mode. Switch to Wash & Dry Mode. One
of the tanks may not be installed properly.
My FloorMate® Cordless won't release solution.
Your clean water solution tank may be empty. Check the tank and fill as necessary.
Refer to page 6 for directions.
The brushes on my FloorMate® Cordless aren't spinning.
Your FloorMate Cordless is equipped with stall protection to protect your
brushes. If the brushes are not spinning, turn the product off, wait one minute,
and then turn the product back on. If the brushes still do not spin, then see an
authorized service representative.
Any other servicing should be done by an authorized service representative. If
appliance is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, take it to a service center prior to continuing use.
QUESTIONS OR CONCERNS?
Contact Us: (888) 679-2121
For a Complete Troubleshooting Guide, see: Hooverhelp.com/FloorMateCordless
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
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