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Troubleshooting
No.
Prompt Tone
1
Wheels off the ground
2
Dust box not installed
3
Battery failure
4
Please check if the wheel is stuck
Please check if the front collision
5
is stuck
6
Robot connection failed
The battery is low, please charge
7
the machine
Please check whether the side
8
brush is tangled or jammed
Please move the machine to an
9
open area.
Cause of Failure
Robot suspended
Dust box removed and not installed
Abnormal battery charging
Wheel jammed
Front impact bracket stuck
Machine failed to connect to server
Battery power less than 20 %
Abnormal edge brushing
The machine failed to get out
18
Solution
Please put the Robot back to the ground and press the
cleaning button again.
Install the dust box to the Robot and press the cleaning
key again.
Contact after-sales test battery
Check whether the wheel is entangled with foreign objects
and clean up the entangled objects.
Check whether the front collision can rebound normally
Check whether the wireless network connected during
distribution can connect to the internet
The machine automatically enters the recharge mode
Check whether the side brush is entangled by wire and
fix the wire.
Please move the Robot to an empty place and press the
cleaning button again.
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