TROUBLE SHOOTING: you can expect years of useful service from your barbecue once it is properly assembled, adjusted
and you have learned to operate it. Should you experience any difficulty, you might find solutions below.
Problems
GB
The burner does not light up
The burner does not burn smoothly or
goes out
Large plume of flame on the burner
surface
Flame at the injector
Insufficient heat
Burning leak behind the adjustment
knob
Excessive flare-up
TERMS OF APPLICATION OF THE GUARANTEE
- The product is covered by a total parts and labor warranty for a period of 2 (two) years from its purchase date.
- The warranty applies to products that do not conform to the order or that are defective.
- Within the guarantee period, the product shall be either repaired, replaced or reimbursed - in full or in part. Liability to
Buyer under a claim shall in no event exceed the price of the product.
- The warranty is null and void and does not apply should the damage arise from (i) abuse of the products (ii) failure to operate
and maintain the products in accordance with the instructions of use (iii) repair, service, alteration or modification of the
product by unauthorized third parties (iv) original parts are not used.
- The warranty is excluded in case of professional use.
- Proof of the purchase date (ie. invoice, till receipt) and claim report are required to obtain a free warranty service.
- Do not return the appliance with the gas container (cylinder or cartridge) fitted; ensure it is dismantled before sending
back.
- Service under the guarantee does not affect the expiry date of the warranty.
- All other claims including for damages resulting from this warranty are excluded unless ADG's liability is legally
mandatory.
- This guarantee in no way affects a Buyer's statutory rights.
- In the event of difficulty, please contact the Local Customer Service in your country. List of contacts is available in this
leaflet.
In case of continued difficulty, please contact your local retailer who will give you details of the nearest After
Sales Service point, or call the CAMPINGAZ ® Customer Service at:
COLEMAN UK PLC - Gordano Gate Wyndham Way - Portishead - BRISTOL BS20 7GG - ENGLAND
WARNING: Due to our policy of continual product development, the company reserves the right to alter or modify this
product without prior notice.
- Check that there is still gas in the cylinders.
- Check that the TwinPack regulator is open.
- Check that the burner tube or holes are not clogged.
- Contact your servicing agent.
- Check that there is still gas in the cylinders.
- Contact your servicing agent.
- The venturi is obstructed (possibly cobwebs)
- Contact your servicing agent.
-
Gas cylinders are almost empty. Change the cylinders and the problem will
disappear.
- Contact your servicing agent.
- Injector or venturi tube obstructed
- Contact your servicing agent.
- Defective valve
- Shut down the stove
- Contact your servicing agent.
- Grease drain system is clogged: clean.
- Grill temperature too high: lower flame
CONSUMER SERVICE
Tel: 01275 845 024 - Fax: 01275 849 255
Web site: www.campingaz.com
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Probable causes / remedies