9. Troubleshooting/recommendations
Fault
No delivery capacity
Insufficient pump capacity Front cover is clogged
10. Warranty
The present device was manufactured and inspected according to the latest methods. The
seller warrants for faultless material and workmanship in accordance with the legal
regulations of the country in which the device was purchased. The warranty period begins
with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials
or manufacturing will be eliminated free of charge. Any complaints are to be reported
immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser
or by third parties. Damage resulting from improper handling or operation, incorrect
setting-up or storage, inappropriate connection or installation or Acts of God or other
external influences is excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and mechanical
shaft seals are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are
designed for a long lifecycle. It should be understood, however, that the wear and tear
depends on the kind of use, the intensity of use and the internals of maintenance.
Complying with the installation and maintenance information contained in the present
operating instructions will therefore considerably contribute to a long lifecycle of these
wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or
replace the entire device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or
negligence on the side of the manufacturer.
14
Possible cause
Power supply interrupted
Cable is defective
Motor block is defective
Pump is calcified, rotor has seized
Rotor is blocked by sand
Pump is taking in air
Water feature nozzle dirty/calcified
Hose system dirty
Hose is too long
Insufficient hose diameter
Outflow is positioned too high
Pump is taking in air
Remedy
Plug in the power plug, Check fuse
Dispose of pump
Dispose of pump
Dismantle pump and descale
Dismantle and clean pump
Change the set up location as specified
in the usage instructions
Pump is too close to the water surface
and is taking in air
location
Clean front cover
Clean or descale nozzle
Clean hose and/or outflow
Shorten the hose
Use a hose with a larger diameter
Reduce required delivery head
Pump is too close to the water surface
and is taking in some air
deeper location
6
find a deeper
find a