TROUBLESHOOTING
WARRANTY CONDITIONS
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This product was produced with the utmost care and was thoroughly tested before it left the
factory. Therefore, we provide a warranty period of 36 months from the date of purchase for
this product. Promed products conform to their description and the relevant specifications; it
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is your responsibility to ensure that the product which you have purchased is designed for your
intended use.
•
In the event of material defects and/or manufacturing errors which appear during proper
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use and are detected during the warranty period, we will replace all defective parts of the
product free of charge within the warranty period, including the labour costs for warranty
repairs.
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•
The warranty does not cover:
• Normal wear on the product
• Defects which were caused during transportation or storage of the product
• Defects or damage which were caused through improper use or inadequate
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maintenance
• Damage resulting from disregarding the notes in the operating manual
• Damage resulting from modifications to the product which were not carried out by
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Promed.
• Damage caused by sharp objects or as a result of torsion, compression, being dropped,
an abnormal impact or other actions which are beyond Promed's reasonable control.
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• Parts which are subject to wear (e.g. moving parts such as ball bearings, etc., fasteners,
etc.) are generally excluded from the warranty.
•
A claim under the warranty is not enforceable if:
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• the product is not sent back in its original packaging or in adequately secure packaging;
• it has been modified or repaired by a person or company other than Promed or one of
Promed's authorised dealers;
• the product has been repaired using parts which are not approved by Promed;
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• the serial number / LOT number of the product has been removed, deleted, changed or
made illegible.
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Send the device to the manufacturer
General error
for examination
Please check that the batteries
are inserted correctly. Check whether
Empty screen
the polarity (+/-) of the batteries has
been observed.
If only this symbol is shown on
Battery indicator
the display, the batteries should
be replaced immediately
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