No video images are being displayed on
the monitor
The system settings do not correspond to the computer
equipment.
Ensure that the system settings correspond to the
hardware in your computer.
The USB driver does not support the device.
Use an up-to-date driver for the USB 2.0 connection.
The video images are being shown in-
correctly or the audio data is being re-
produced incorrectly
The settings in the software are incorrect.
Adjust the software settings.
To do this, follow the instructions in the operating
manual for the supplied software package.
The video data recording is jerky.
The device is connected to the computer via a USB hub.
Connect the device to the computer directly via a
USB 2.0 connection.
The recording via the S-Video connection
is in black and white
The S-Video extension cable has the wrong polarity.
Connect a different S-Video cable of the correct type
to the device.
Contact the customer service department.
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