Troubleshooting
The device is not being detected by the
computer
The system requirements have not been fulfilled.
Connect the device to a computer that fulfils the sys-
tem requirements.
The device driver is not installed.
Install the device driver.
USB 2.0 is not activated in the BIOS.
Activate USB 2.0 in the BIOS.
The computer has recognised the device
as being new
The device is attached to a different port on the compu-
ter.
Follow the on-screen instructions.
Place the supplied CD-ROM into the computer.
Reinstall the device driver.
You see the error message "This film is
copyright protected"
You are trying to record a film with copyright protec-
tion.
Copy only films or media without copyright protec-
tion.
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