Warranty statement
er having
All electrical and electronic products commercialized by Prozis via www.prozis.com are
covered by the warranty applicable to the purchase and sale of consumer goods.
ery.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for final consumers. This
warranty is valid exclusively for consumers who purchase the product for non-professional
, then on,
purposes.
devices
WARRANTY PERIOD
ck device.
Prozis guarantees the product is to remain free from material and production defects for
a 2-year period, counting from the date of initial purchase by a consumer and respective
ween the
delivery, or for longer if legally established by the applicable national law. In the event that
back device.
repair is required, this 2-year period is suspended during repair time.
o increase
CONSUMABLES
he playback
The gradual performance decrease caused by prolonged use of the product's consumable
components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.
ween the
back device.
HOW TO MAKE A CLAIM
and retry.
If the need arises to exercise the rights conceded to you through this warranty, please contact
Prozis customer service via the communication channels provided on the Prozis website,
and follow the provided instructions or recommendations. Contact and technical assistance
manual_dusk.indd 9
EN
9
17/04/19 18:02