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Maintenance
SYMPTOMS
Faucet does not deliver any water when Sensor
is activated.
Solenoid valve produces an audible "CLICK".
Faucet does not deliver any water when
Sensor is activated.
Solenoid valve no produces an audible
"CLICK".
Faucet does not stop delivering water
Low flow
SYMPTOMS
Faucet does not deliver any water when
Sensor is activated.
Solenoid valve produces an audible
"CLICK".
Faucet does not deliver any water when
Sensor is activated.
Solenoid valve no produces an audible
"CLICK".
Faucet does not stop delivering water
Low flow
DOCOLELETRIC TROUBLESHOOTING GUIDE
POSSIBLE REASONS
Water supply failure
Inlet Flow Control
Inlet Flow Control closed
No power
Power cord is not connected in the electrical outlet
Bad connection between sensor and power switch
Faulty Sensor cable
Faulty sensor
Object in recognition range sensor
Faulty solenóide valve cable
Inlet Flow Control not enough open
Pipe system or core of Inlet Flow Control flow is
clogged
Air inside pipe system
Solenoid valve mounted with opposite way flow
Water supply stop is partially closed
Aerator is clogged
DOCOLTRONIC
TROUBLESHOOTING GUIDE
POSSIBLE REASONS
Water supply failure
Inlet Flow Control
Inlet Flow Control closed
Batteries low. LED blink red once every 1 second
The polarity battery is reversed
Connection Failure between solenoid valve and
sensor.
Faulty Sensor cable
Faulty sensor
Object in recognition range sensor
Faulty solenóide valve cable
Inlet Flow Control not enough open
Pipe system or core of Inlet Flow Control flow is
clogged
Air inside pipe system
Solenoid valve mounted with opposite way flow
Water supply stop is partially closed
Aerator is clogged
SOLUTIONS
Open water supply stop valve
Open the Inlet Flow
Control.
Disassemble and clean the core of Inlet Flow Control Filter.
Open Inlet Flow Control flow turning clockwise the core.
Verify overload protect
Connect power cord to power inlet
Connect the cableas again
Available at Docol Authorized Distributor in your country
Available at Docol Authorized Distributor in your country
Remove the object
Connect the solenoid valve cable to sensor cable again
Turn clockwise the core of Inlet Flow Control
Open Inlet Flow Control flow, clean the core
Open the system pipe in another point let the water and air
go out until only water goes out.
Change the position way flow solenoid valve mounted. Caution
on the signal way flow under the solenoid valve
Completely open water supply stop
Remove, clean, and reinstall aerator
SOLUTIONS
Open water supply stop
Open the Inlet Flow Control
Disassemble and clean the core of Inlet Flow Control Filter
Open Inlet Flow Control flow turning clockwise the core
Replace batteries
Insert the batteries like showed in the figure 2A page 10. Caution
in battery polarity
Connect the solenoid valve cable to sensor cable again
Available at Docol Authorized Distributor in your country
Available at Docol Authorized Distributor in your country
Remove the object
Connect the solenoid valve cable to sensor cable again
Turn clockwise the core of Inlet Flow Control
Open Inlet Flow Control flow, clean the core
Open the system pipe in another point let the water and air
go out until only water goes out.
Change the position way flow solenoid valve mounted. Caution
on the signal way flow under the solenoid valve
Completely open water supply stop
Remove, clean, and reinstall aerator
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