Troubleshooting
Problem
Possible causes
Battery isn't fully charged
Spot Cleaner
won't turn on
Wrong charger being used
Clean water/solution tank empty
Spray nozzle clogged
Clean water/solution tank insert
Reduced
clogged
spray or
Pump needs priming
no spray
Batteries weak/undercharged
Poor upholstery/carpet
tool position
Dirty water tank is full
Spot Cleaner
won't pick
Upholstery/carpet tool brush worn
up cleaning
solution
Excess solution in flex hose
Incorrect cleaning formula
Charger plug/cord not connected
Spot Cleaner
will not
charge
Please visit BISSELL.com/customer support for FAQs and videos. Other maintenance or ser-
vice should be performed by an authorized service representative.
Please do
not return
this product
to the store.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy
to be of service. Contact us directly at:
US Consumers: 1-800-237-7691
Canada Consumers: 1-800-263-2535
Remedies
Charge battery. Follow charging
battery instructions on page 5.
Be sure to use only the charger
supplied with your product.
Check/fill tank
Clean spray nozzle using an unfolded
paper clip
Clean insert at bottom of clean water/
solution tank
Gently lift clean water/solution tank
while depressing the spray trigger
OR gently squeeze clean tank while
depressing spray trigger
Recharge according to instructions
on page 5.
Reposition upholstery/carpet tool
on surface, follow recommended
cleaning procedures on pages 6-7.
Empty dirty water tank
Replace with new brush
Lift tool and point upwards to allow water
in hose to flow into the dirty water tank
Use BISSELL 2X Portable Machine
formulas (and Boost if desired) only
Make sure charger plug is completely
plugged into wall outlet and charging
cord is completely plugged into port on
back of unit.
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