52 TROUBLESHOOTING
Problem
Staining
Poor stain removal
Musty or mildewy
odor in the washer
Drying
Problem
Wrinkling
Poor drying
performance
Liquid chlorine bleach or softener was added directly to the wash load in the drum.
• Do not use liquid chlorine bleach with this model.
• Softener should be put in the Auto Dispense tray.
Washer was not unloaded promptly.
• Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
• Always wash dark colors separately from light colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Proper options are not selected.
• Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil
feature to boost the cleaning power of the selected cycle.
Previously set stains.
• Articles that have previously been washed may have stains that have been set. These
stains may be difficult to remove and may require hand washing or pre-treating to aid in
stain removal.
Incorrect or too much detergent has been used.
• Use only HE (High-Efficiency) detergent in accordance with the manufacturer's
instructions.
Inside of the drum was not cleaned properly.
• Run the Tub Clean cycle regularly.
Clothes are over-dried.
• Make sure select suitable drying cycle.
Clothes are left in the drum for a long time after drying.
• Remove laundry from the drum as soon as possible after the cycle ends.
Water is not properly supplied. The water is used for auto cleaning of lint-filter on drum
during the drying.
• Make sure the water supply tap is open.
Water does not properly drain.
• Make sure the drain filter is not clogged.
The appliance is overloaded.
• Check the load capacity for the selected cycle. If necessary, add a Time Dry cycle.
The spin speed is too low.
• Select the highest spin speed allowed for the wash cycle.
Possible Cause & Solution
Possible Cause & Solution