Samsung 9 Serie Manual Del Usuario página 60

Other Information
Issues
A scheduled recording has failed.
Several recording devices are connected
but the TV stopped recording.
Others
The picture won't display in full screen.
The remote control does not work.
The cable/set top box remote control
doesn't turn the TV on or off, or adjust the
volume.
A "Mode Not Supported" message
appears.
There is a plastic smell from the TV.
The TV Signal Information is unavailable
in the Self Diagnostic Test menu.
The TV is tilted to the side.
The channel menu is greyed out.
(unavailable)
Your settings are lost after 30 minutes or
every time the TV is turned off.
You have intermittent loss of audio or
video.
You see small particles when you look
closely at the edge of the frame of the TV.
The message "Scramble signal" or "Weak
Signal/No Signal" appears.
You turned the TV off 45 minutes ago, and
it turned on again.
There are recurrent picture/sound issues.
A reaction may occur between the rubber
cushion pads on the base stand and the
top finish of some furniture.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
60
English
Solutions and Explanations
• A scheduled recording is disabled for certain operations (formatting, performance test, error checking,
deleting) that access the file system of a USB device.
• If there is no USB device connected, the TV will not record even if the scheduled time is reached.
• The TV will not record if the USB device has no free memory space. Check that this is not the case.
• If you record a channel locked with Parental lock, the PIN input window will appear when you try to
play back the recording.
• If multiple recording devices are connected and the device set as Default Recording Device has no
free memory space, the recording function will be closed. Attempt recording again. The device with
the most free memory space will automatically be set as Default Recording Device and the TV will
start recording.
• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the top and bottom will appear during movies that have aspect ratios different from
your TV.
• Adjust the picture size options on your external device or TV to full screen.
• Replace the remote control batteries with the poles (+/–) in the right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user
manual for the SAMSUNG TV code.
• Check the supported resolution of the TV, and adjust the external device's output resolution
accordingly. Refer to the resolution settings on page 31 of this manual.
• This smell is normal and will dissipate over time.
• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 29).
• Remove the base stand from the TV and reassemble it.
• The Channel menu is only available when the TV source is selected.
• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change
the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure.
Press the SOURCE button to select TV mode, and go to
setup) → ENTERE (p. 11).
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
• This is part of the product's design and is not a defect.
• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware
downloaded whilst your watching TV.
• Check and change the signal/source.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
→ Setup → Plug & Play (Initial
MENU