Troubleshooting Guide
PROBLEM: The 12-volt battery will not recharge.
1. POSSIBLE CAUSE: Engine connector or adapter connector is loose.
• Make sure the engine connector and the adapter connector is firmly plugged into
the battery.
2. POSSIBLE CAUSE: Charger is not plugged in.
• Make sure the charger is plugged into the wall outlet and the power flow to the
outlet is on.
3. POSSIBLE CAUSE: Charger is not working.
• Are the lights on the charger glowing? If not, the charger may be broken and
may need to be replaced. Call Pacific Cycle, Inc. Consumer Relations at
(877) 741-6154 for an authorized service center.
PROBLEM: The Fire Engine does not run very long.
1. POSSIBLE CAUSE: Battery may be undercharged.
• You may not be charging the battery long enough. After each use, or once a month
minimum, charge the battery for a "full" 16 hours. DO NOT leave the battery on
the charger for more than 30 hours. See pages 4-5 for recharging warnings and
instructions.
2. POSSIBLE CAUSE: Battery is old.
• The 12-volt battery will eventually lose the ability to hold a charge. Depending on
the amount of use, and varying conditions, the battery should operate for one to
three years. Replace the battery with a new 12-volt battery. See page 21 to reorder
parts.
PROBLEM: Battery buzzes or gurgles when charging.
1. This is normal and not a cause for concern. It may also be silent when charging,
which is also normal.
PROBLEM: Charger feels warm when recharging battery.
1. This is normal and not a cause for concern.
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