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Novastar Troubleshooting Guide
Before You Begin
Symbols
Symbol
Meaning
Critical installation, configuration, or operation information. Not following these
instructions may make the product not work, cause damage to the product, or cause harm
to the operator.
Useful information.
Disclaimer
Chauvet believes that the information contained in this manual is accurate in all respects. However, Chauvet assumes no
responsibility and specifically disclaims any and all liability to any party for any loss, damage or disruption caused by any
errors or omissions in this document, whether such errors or omissions result from negligence, accident or any other
cause. Chauvet reserves the right to revise the content of this document without any obligation to notify any person or
company of such revision, however, Chauvet has no obligation to make, and does not commit to make, any such
revisions. Download the latest version from www.chauvetlighting.com.
The works of authorship contained in this manual, including, but not limited to, all design, text and images are owned by
Chauvet.
© Copyright 2018 Chauvet & Sons, LLC. All rights reserved.
Electronically published by Chauvet in the United States of America.
CHAUVET, the Chauvet logo are registered trademarks or trademarks of Chauvet & Sons LLC. (d/b/a Chauvet and
Chauvet Lighting) in the United States and other countries. Other company and product names and logos referred to
herein may be trademarks of their respective companies.
Updating Firmware
The Video Processors, also known as senders or drivers, are under continuous development at Chauvet. As
improvements and updates to the products are made, we will implement firmware updates.
The panel control cards, also known as the receiver cards, are compatible with several different models of video panels.
The base level firmware can be changed to support different functions, including on-screen mapping, LED module
calibration memory, and test button functions. Please see the steps below, which detail this information used on the
Chauvet F-series and Vivid-series video panels and drivers/controllers.
Senders (VIP Drive Nova/VD43, Vivid Drive 23N)
•
"Software Required: NovaLCT-Mars
•
"Platform Supported: PC
•
Firmware Storage Location:
Receiver Cards (Master boards in Panels):
•
"Software Required: NovaLCT-Mars
•
"Platform Supported: PC
•
Firmware Storage Location:
Access Instructions
1.
Open the Nova LCT-Mars software.
2.
If the Control system shows "0", then select System>Reconnect to connect to the sender.
3.
Confirm that the sender (VIP Drive 43 Nova/VD43, Vivid Drive 23N) is connected.
Revision 1
CHAUVET VIDEO PRODUCTS
www.chauvetvideo.com
www.chauvetvideo.com
EN
1
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