Problem
Full-time surge
protection outlets stop
providing power to
equipment.
The UPS does not
perform expected
runtime.
The UPS will not
turn on.
PowerPanel ®
Business is
inactive.
Additional troubleshooting information can be found at eu.cyberpowersystems.com
CYBERPOWER GREENPOWER
Advanced Energy-Saving Patented Bypass Technology
CyberPower's patented GreenPower UPS™ with Bypass Technology reduces
UPS energy costs by up to 75% compared to conventional UPS models. Even
when utility power is normal, conventional UPS models constantly pass power
through a transformer. By contrast, under normal conditions the advanced
circuitry of a GreenPower UPS™ bypasses the transformer. As a result, the
power efficiency is significantly increased while decreasing waste heat, using
less energy, and reducing energy costs.
When an abnormal power condition occurs, the GreenPower UPS™ automatically
runs power through its transformer to regulate voltage and provide "safe" power.
Since utility power is normal over 88% of the time, the GreenPower UPS™ operates
primarily in its efficient bypass mode.The GreenPower UPS™ is also manufactured in
accordance with the Restriction on Hazardous Substances (RoHS) directive making it
one of the most environmentally-friendly on the market today.
5
TROUBLE SHOOTING
Possible Cause
Circuit breaker has tripped due
to an overload.
Battery not fully charged.
Battery is slightly worn out.
The on/off switch is designed to
prevent damage by rapidly
turning it off and on.
The battery is worn out.
Mechanical problem.
The serial/USB cable is not
connected.
The unit is not providing
battery power.
Solution
Turn the UPS off and unplug at least one piece
of equipment. Wait 10 seconds, reset the circuit
breaker by depressing the button, and then turn
the UPS on.
Recharge the battery by leaving the UPS
plugged in.
Contact CyberPower Systems about
replacement batteries at
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
Contact CyberPower Systems about
replacement batteries at
Contact CyberPower Systems at
Connect the serial/USB cable to the UPS
unit and an open serial port on the back
of the computer. You must use the cable
that came with the unit.
Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.
UPS™
TECHNOLOGY