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IMPORTANT! If you experience a problem with your vehicle, fi rst check the Problems and Solutions Guide below. If you still experience a problem,
please contact Consumer Relations.
PROBLEM
Vehicle does not run
Vehicle was running but
suddenly stopped
T7297pr-0720
All manuals and user guides at all-guides.com
PROBLEMS AND SOLUTIONS GUIDE
POSSIBLE
CAUSE
Undercharged battery
Charge the battery. A new battery should have been charged for at least 18 hours
before using the vehicle for the first time. After first-time use, recharge the battery
for at least 14 hours after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the battery connector is tightly plugged into the
charger connector, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is "ON".
Charger is not working
There is no sure way to tell if your charger is working unless you have a volt
meter. If you suspect there is a problem with your charger, contact your local
Power Wheels
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation of the vehicle if
the vehicle is overloaded or the driving conditions too severe. Once a fuse has
"tripped", remove your foot from the pedal and wait 25 seconds before operating
the vehicle again. To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 59 kg (130 lbs) maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed objects,
which can cause the wheels to stop spinning while power is still being supplied
to the motors. If a thermal fuse continually trips, contact Consumer Relations.
Loose wires or
Check all wires and connectors. Make sure the battery connector is tightly
loose connectors
plugged into the motor harness connector and that there are no loose wires
around the motors.
Dead battery
If your battery is old or if you have not followed Battery Care instructions, your
battery may be dead. If you are unsure whether or not the battery are dead,
contact Consumer Relations.
Electrical switch damage
The electrical switches can become corroded due to exposure to water or moisture,
or can jam due to loose dirt, sand or gravel. Contact Consumer Relations.
Motor damage
Contact Consumer Relations.
Loose wires or
Check all wires and connectors. Make sure the battery suddenly stopped
loose connectors
connector is tightly plugged into the motor harness connector, and that there are
no loose wires around the motors.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation of the vehicle if
the vehicle is overloaded or the driving conditions too severe. Once a fuse has
"tripped", remove your foot from the pedal and wait 25 seconds before opperating
the vehicle again. To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 59 kg (130 lbs) maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed objects,
which can cause the wheels to stop spinning while power is still being supplied
to the motors. If a thermal fuse continually trips, contact Consumer Relations.
SOLUTION
®
authorized service center. They can test your charger for you.
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