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The Problem:
Red LED blinks
three times
Red LED slowly blinks for two
minutes
Yellow LED blinks three times
Red LED blinks five times
Cannot open the lid after
entering the code
Red LED blinks six times
LED blinks red-blue
three times
Lid does not open when
using override key
Can't enroll finger
Fingerprint swipe will not
unlock the safe
How to obtain a replacement key
Why It Is Happening:
Incorrect code or fingerprint has
been entered
Programming error
An incorrect code or fingerprint
has been entered five times
Battery power is low
System error: power failure
Batteries have reached
end of life
Either primary or secondary
fingerprint storage is full
That finger is already enrolled/
programmed
Gas strut has stopped working
9
The Solution:
Verify the code/fingerprint and
re-enter or reprogram
Wait for two minutes or use the
override key to access the safe
Replace with four AA alkaline
batteries (do not
use rechargeable batteries
or any other type of
non-alkaline battery)
Delete primary or secondary
fingerprints
Use a different finger
Contact SentrySafe Customer
Service for support
Refer to fingerprint scanner tips
section of owner's manual
Refer to fingerprint scanner tips
section of owner's manual
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