Safescan 2200 Serie Manual Del Usario página 8

Note: banknotes that have been washed may lose their UV properties and cause a "false alarm".
B. MG detection error
1. Remove the banknote from the stacker and press [START] to continue your count.
2. Try to count the suspected banknote again.
3. If the machine emits an alarm signal when it should not, lower the sensitivity level
(for details see chapter 5.2.2).
C. IR detection error
1. Remove the banknote from the stacker and press [START] to continue your count.
2. Check to see if the banknote is folded or if 2 banknotes are stuck together.
3. Ensure that the unit is removed from any strong light source.
4. Try to count the suspected banknote again.
5. If the machine gives an alarm signal when it should not, lower the sensitivity level
(for details see chapter 5.2.3).
6. If the machine continues to emits an alarm signal when it should not, it can be necessary to adjust the
hopper position (for details see chapter 7.3).
D. Size detection error
1. Remove the banknote from the stacker and press [START] to continue your count.
2. If the banknote is not from a different denomination, check if the banknotes are folded or damaged
causing the size detection alarm.
3. If the machine gives an alarm signal when it should not, lower the sensitivity level
(for details see chapter 5.3).
E. Banknote length error
1. Remove the banknote from the stacker and press [START] to continue your count.
2. Check to see if the banknote has entered the machine non-horizontally or not in the centre.
3. Check to see if the banknote is damaged.
4. Try to count the suspected banknote again, make sure to insert the banknote centred in the middle
using the banknote guides.
7.2 Messages displayed on the [COUNT] screen
EA0 – EA5
1. Power Off the machine and disconnect the power cable from the power socket.
2. Remove all banknotes. Check if there are any obstructions in the machine.
3. Clean the machine using a dry brush and/or and an air duster to remove dust from the sensors
(see chapter 8.0 for details).
EA6 Error in the control panel
Contact Safescan for assistance: www.safescan.com.
7.3 Adjusting the hopper position
The position of the hopper adjusting wheel has already been set in optimal position in the factory. When unnecessary
counting errors occur (i.e. C or F), it can be needed to adjust the hopper position twith the banknote thickness
adjustment wheel to optimize the banknote transport (for details see chapter 1.1).
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