Error messages and solutions
The unit will notify the user in case any error is detected
during the booting up procedure or if any abnormal incident occurs
during the operation . Proceed as the table indicates for every error
message
ERROR
MESSAGES
UV Error
MG Error
CHAIN Error
Double Note
IR Error
Half error
Slant Note
Not recognized
Check Fitness !
Denomination
Error
Size Error
Serial Number
Error
DD Error
POSSIBLE CAUSE
Suspicious UV feature
Suspicious MG feature
Two or more bills passed together
( partially overlap )
Two or more bills passed together
(
on top other )
one
Suspicious IR feature
Check for mutilated bill
The bill was fed tilt and the angle
is higher than the tolerance
Suspicious note by CIS Image
detection ( stained , crimped , etc )
In
SORT mode a different denomi -
nation was detected
Bill information abnormal
Serial number in blacklist
Height abnormal or Chain notes
SOLUTION
Remove the suspicious bill
Consider reducing UV sensitivity
Remove the suspicious bill
Consider reducing MG sensitivity
Adjust thickness adjustment
knob
Verify the bills ' fitness quality
Count everything again
Fan the bills
thickness
adjustment knob
Adjust
Consider reduce
IR sensitivity
Verify the specific bill
Consider reduce
IR sensitivity
Remove the specific bill
Repeat the count or readjust
SLANT tolerance
Try to pass it again
If persists verify it manually
Remove the bill from the stacker plate
& Set it
aside
Remove the specific bill
Verify the bills counted
Check the last two bills on the
stacker
Count everything again