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TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time and
money.
Problem
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
34
Possible Causes
Is there a power interruption?
If the power plug unplugged
from the outlet?
Is the power supply 220 V?
If you are using a transformer,
is the power lamp off?
Is the storage temperature set
to 'L'?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
Did you store hot food without
cooling it first?
Did you put in too much food?
Are the appliance doors
completely closed?
Is there enough space around
the appliance?
Did you install the product
where the ambient temperature
is between 5°C and 43°C?
Is the control panel set to
vegetable/fruit or Grain?
Is the middle or bottom shelf
incorrectly assembled?
Solutions
• Check the power of other
appliances.
• Plug the power plug in the outlet
properly.
• If it is 110 V, then use a transformer.
• Turn on the power lamp for the
transformer.
• Set it to 'M'.
• Set the fridge or freezer temperature
to 'M'.
• Check the installation area and
reinstall it away from heat generating
objects.
• Cool the hot food first before putting
it inside the fridge or freezer.
• Maintain an appropriate space
between food.
• Completely close the door and make
sure that stored food is not
obstructing in the door.
• Adjust the installation position to
make enough space around the
appliance.
• Install the product where the ambient
temperature is between 5°C and
43°C.
• In the Control panel, select the
proper function for the type of foods
stored.
• Assemble the middle or bottom shelf
correctly.
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