Troubleshooting
If the sound is distorted: Try lowering the volume control of your sound source, musical
instrument, or microphone. Also, try to reduce the overall volume of Total PA
the Main Volume knob.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to
lower the bass level. This will allow you to play the music louder before clipping (distortion)
occurs.
If there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If you can't hear the microphone over the music volume: Turn down the music volume
from your source.
The Display shows "NONE": If a USB drive or SD card is already properly inserted, make
sure it contains playable files (MP3).
If you cannot connect your audio device to Total PA
•
Have your audio device (e.g., smartphone or tablet) and Total PA
together as possible while trying to connect. Make sure both the audio device and
™
Total PA
Prime are unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Total PA
from any other audio device and restart the search process. If this does not work
right away, power off Total PA
Bluetooth Device
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and
back on. You can find this under the Bluetooth menu in the Settings for your phone
or other audio device.
If this does not work, and you have connected to Total PA
™
PA
Prime in the list of available or previously connected devices in your audio
device's Bluetooth menu, tap the "gear" or "i" icon located next to it and then select
Unpair or Forget. Turn Total PA
reappears in your available devices list.
Note: If Total PA
within range, you may need to repeat this process with that audio device to fully
disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this
may be happening because your unit is trying to link to another speaker. This can occur if
you power off a speaker that was linked to your unit or if you have just turned on your unit
and it is in Stereo-Link mode. To stop the audio dropouts, exit Stereo-Link mode by
double-pressing the Repeat/Link button. Alternatively, you can wait for your unit to link to
another speaker if there is one within range.
If you would like to stop your speaker from automatically linking when you power it
on, make sure you double-press the Repeat/Link button to exit Stereo-Link mode before
you power it off.
10
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Prime and then power it back on. See
for more information.
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Prime off and back on and try pairing again once it
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Prime has been paired to another audio device recently that is still
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Prime via Bluetooth:
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Prime to disconnect Total PA
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Prime before, find Total
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Prime using
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Prime as close
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Prime
Pairing with a