Troubleshooting
To keep the warranty valid, never try
to repair the system yourself. If you
encounter problems when using this unit,
review the following before requesting
service.
No power
Ensure that the AC cord is properly
connected.
Ensure that there is power at the AC
outlet.
Press standby button on the remote
control or soundbar to turn the soundbar
on.
No sound
Increase the volume. Press Volume Up on
the remote control or on the right side of
the soundbar.
Press
on the remote control to ensure
the soundbar is not muted.
Press source buttons to select a diff erent
input source.
When using either of the Digital input, if
there is no audio:
– Try setting the TV output to PCM or
– Connect directly to your Blu-ray/other
source, some TVs do not pass through
digital audio.
Your TV may be set to variable audio
output. Confi rm that the audio output
setting is set to FIXED or STANDARD, not
VARIABLE. Consult your TV's user manual
for more detailed information.
If using Bluetooth, ensure that the volume
on your source device is turned up and
that the device is not muted.
Remote control does not work
Before you press any playback control
button, fi rst select the correct source.
Reduce the distance between the remote
control and the unit.
Insert the battery with its polarities (+/-)
aligned as indicated.
Replace the battery.
Aim the remote control directly at the
sensor on the front of the unit.
I hear buzzing or humming
Ensure all cables and wires are securely
connected.
Connect a diff erent source device (TV,
Blu-ray player, etc) to see if the buzzing
persists. If it does not, the problem may
be with the original device.
Connect your device to a diff erent input
on the soundbar.
I can't fi nd the Bluetooth name of this
unit on my Bluetooth device
Ensure the Bluetooth function is activated
on your Bluetooth device.
Re-pair the unit with your Bluetooth
device.
This is a 15 mins power off function,
one of the ERPII standard requirement
for saving power
When the unit's external input signal
level is too low, the unit will be turned
off automatically in 15 minutes. Please
increase the volume level of your external
device.
EN