TROUBLESHOOTING
Error Code List on LCD Display
Error Code
STANDBY
There is no cookware or no suitable
blinking and
cookware on the range. The power
audible beep
will completely shut off within 60
seconds if there is no cookware
or the wrong type of cookware on
the unit.
E1
Voltage is under 100V.
E2
Voltage is over 275V.
E3
The housing or interior parts may
be damaged or defective.
E5
The temperature sensor
underneath the cooking area is
defective or there is a short circuit.
The housing or interior parts may
be damaged or defective.
E6
The thermal protection has shut the
unit off due to overheating in the
TEMP mode.
E7
The temperature inside the unit is
too hot.
E9
Temperature sensor is defective.
Issue is caused by a concave pot.
Description of Error
• Make sure your pot/pan is
induction ready.
• Check diameter of pot/pan; it must
have a flat bottom between 4.75"
and 10"
in diameter.
Check electrical specifications
of power source.
Contact the nearest
authorized service facility for
troubleshooting, repair and
adjustment.
Contact the nearest
authorized service facility for
troubleshooting, repair and
adjustment.
Unplug the unit and let cool for
20 minutes. Plug the unit back
in and continue use. If the range
still does not function, contact the
nearest authorized service facility
for troubleshooting, repair and
adjustment.
Unplug the unit and let cool for
20 minutes. Once the range has
completely cooled, be sure it is
positioned away from the wall and
there are no obstructions to the
airflow. Plug the unit back in and
continue use. If it still doesn't work,
parts may be damaged. Contact the
nearest authorized service facility
for troubleshooting, repair and
adjustment.
Change pot and restart the induction.
If there is no issue with the pot,
restart the unit. If the error code still
shows, please contact the nearest
authorized service facility for trouble
shooting, repair and adjustment.
8
Solutions