Grandhall HEG09A Manual Del Operador página 8

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TROUBLESHOOTING
If the grill fails to produce any heat:
.
Be sure there is power to the grill. Turn the Control Knobs
1
OFF and try the following:
Plug cord into properly grounded outlet.
Ground Fault Circuit Interrupter (GFCI) may be tripped.
Reset or replace if needed.
Outlet may be faulty. Try another outlet.
Make sure the grill is on a dedicated outlet. The grill cannot
be used if there is another device plugged into the outlet.
2.
Control Knob(s) may be in OFF position.
Turn Infrared knob to
(see page 6 for more details).
3.
Heating Element may need replacing.
Call 1-877-329-1263 to order replacement parts and only
use Grand Hall certified replacement parts.
The internal heating element will automatically shut
4.
itself OFF after the set time limit has been reached.
To reset the internal timer, turn the Control Knobs to OFF
and unplug the cord from the power outlet. Plug the cord
back in and turn the Timer and Infrared Knobs on.
5.
The internal heating element will automatically shut itself
OFF if the internal air temperature of the grill reaches
570°F.
Check to see if the Timer Knob has reached zero (0). If it
hasn't reached zero (0), open the lid to cool the grill down.
The power should automatically start after approximately
10 minutes (this figure may vary if the grill is used in hotter
climates).
If the grill cooks too slowly:
1.
Always preheat the grill with the Lid closed before putting
food into the grill. Do not preheat for more than 15 minutes
on the highest setting.
2.
If it is windy, reposition the grill to reduce its effects.
3.
Infrared Knob may be set too low.
Turn Infrared Knob to
If the Heat ON Light is OFF:
1.
Be sure there is power to the grill.
Plug the power supply cord to GFCI protected outlet, or
GFCI protected extension cord and outlet.
2.
Control Knobs may be in OFF position.
Set Infrared Knob to desired setting. Set Timer Knob to
desired time.
3.
Auto Knob has been triggered (internal temperature of
grill has reached 570 F).
Do not preheat on the highest setting with the lid closed
for more than 15 minutes. Open the lid to cool the grill
down. The grill should restart automatically after about 10
minutes.
4.
Heat ON Light or Heating Element may need replacing.
Call 1-877-329-1263 to order Grand Hall replacement
parts.
. Turn Timer Knob to desired time
.
Circuit breaker continues to trip:
Caused by a power surge
1.
Make sure the Control Knobs are set to OFF before
plugging OR unplugging your grill.
2.
Circuit may be overloaded with appliances.
Disconnect other appliances from the circuit when
using your grill.
Electrical connections may be damp or wet.
3.
Always keep cord dry and off the ground.
Never put the cord or heating element in water or
any liquid.
If the grill is outdoors, do not use it when it is
raining.
If the grill is being used in a humid area, it may
take a day or more for electrical circuits to thor-
oughly dry before the breaker will reset. This is not
a defect of the product.
Electrical Cord may be damaged. Never operate your
4.
grill if the cord or plug appears to be damaged.
Call 1-877-329-1263 to order Grand Hall certified re-
placement parts.
If you have excessive flare-ups when cooking:
1.
The fats and juices dripping from grilled food can
cause flare-ups. To minimize flare-ups try the
following:
Trim excess fat from meat before grilling.
Consider choosing leaner cuts of meat for cooking.
Use a lower temperature setting.
2.
Grease and food build up inside your grill and Grease
Receptacle.
Be sure your grill is turned OFF, unplugged, and
completely cool. Follow the Cleaning and Mainte-
nance steps found in this manual to clean the cooking
grid, grease Receptacle, and inside of bowl and lid.
8
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