U.S.Robotics USR5661A Serie Guía De Instalación Rápida página 9

modem's description. If a yellow exclamation point appears over your modem's description, your
modem is in conflict with another device.
• With your computer turned off, try installing the modem in another PCI slot.
• Check your computer manual to make sure that the PCI slot is configured properly.
• If an available IRQ does not exist, you may need to remove, disable, or relocate another
device. Refer to that device's documentation for more information about removing,
disabling, or relocating it.
Windows 2000
Right-click the My Computer icon on your desktop. Click Properties, click the Hardware tab, then
click Device Manager. In the list of devices, double-click the Modems category. Look for your
modem's description. If a yellow exclamation point appears over the modem's description, your
modem is in conflict with another device.
• With your computer turned off, try installing the modem in another PCI slot.
• Check your computer manual to make sure that the PCI slot is configured properly.
• If an available IRQ does not exist, you may need to remove, disable, or relocate another
device. Refer to that device's documentation for more information about removing,
disabling, or relocating it.
Windows XP
Click Windows Start and then Control Panel. Double-click System. If you do not see the System
icon, make sure you are in Classic View. Click Switch to Classic View on the upper left side of the
window. Click the Hardware tab and then the Device Manager button. Click to expand Modems.
You should see U.S. Robotics V.92 PCI Modem listed. If a yellow exclamation point appears over
the modem's description, your modem is in conflict with another device.
• With your computer turned off, try installing the modem in another PCI slot.
• Check your computer manual to make sure that the PCI slot is configured properly.
• If an available IRQ does not exist, you may need to remove, disable, or relocate another
device. Refer to that device's documentation for more information about removing,
disabling, or relocating it.
My software isn't recognising my modem.
Possible solution:
Your communications software may not function properly if you have more than one version of
the software installed, you are using an older version, or you have more than one
communications application installed on your system. We highly recommend using the
communications software provided with your modem on the Installation CD-ROM.
Possible solution:
Your software's COM port settings may be incorrect. There should be a place in the Setup section
of your software that addresses port settings. Make sure the software's port settings match those
for your modem. To check which COM port your modem is using, check the settings as described
in the beginning of the "Troubleshooting" section of this guide. Check your communication
software's documentation for instructions on adjusting the port settings in your software.
Possible solution:
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