Products Covered
Consumer Products
Consumer Accessories
Consumer Products and
Accessories that are Repaired or
Replaced
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use
of the Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
MOTOROLA or BINATONE are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result
from the use of Non-Motorola branded or certified Products or Accessories or other
peripheral equipment are excluded from coverage. Unauthorized Service or Modification.
Defects or damages resulting from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other than MOTOROLA, BINATONE or
its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due
to any communication service or signal you may subscribe to or use with the Products or
Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada: 1-888-331-3383
You will receive instructions on how to ship the Products or Accessories at your expense
and risk, to a BINATONE Authorized Repair Center.
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Length of Coverage
One (1) year from the date of the products original
purchase by the first consumer purchaser of the
product.
Ninety (90) days from the date of the accessories
original purchase by the first consumer purchaser of
the product.
The balance of the original warranty or for ninety
(90) days from the date returned to the consumer,
whichever is longer.
GENERAL INFORMATION