Troubleshooting
• The new product may be larger than the previous one. Larger products will run
for longer periods.
• The room temperature may be high. >>> The product will normally run for long
periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed
inside. >>> The product will take longer to reach the set temperature when
recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product.
>>> Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> The
warm air moving inside will cause the product to run longer. Do not open the
doors too frequently.
• The freezer or cooler door may be ajar. >>> Check that the doors are fully
closed.
• The product may be set to temperature too low. >>> Set the temperature to a
higher degree and wait for the product to reach the adjusted temperature.
• The cooler or freezer door washer may be dirty, worn out, broken or not
properly settled. >>> Clean or replace the washer. Damaged / torn door
washer will cause the product to run for longer periods to preserve the current
temperature.
The freezer temperature is very low, but the cooler temperature is adequate.
• The freezer compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
• The cooler compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
• The cooler compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The temperature in the cooler or the freezer is too high.
Refrigerator / User Guide
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