E N
Problem
White dust appears
around the humidifier
after operation.
Puddle of water
forms below the
base.
Power button shines
solid red.
Power button does
not work.
Power button flashes
blue briefly, then the
unit turns off.
20
Cause
Water being used has a high mineral
content.
Mist setting is too high.
Room is not well-ventilated.
Excess water that has spilled from
filling the water tank or replacing the
water tank back onto the base.
Humidifier base is leaking.
Water level is low.
No water in the tank.
Water level sensor is malfunctioning.
Unit has malfunctioned.
Solution
Use distilled water with the humidifier.
If distilled water is not available, use
purified or filtered water. Remember to
clean your water tank at least once a
month.
Switch the humidifier to a lower mist
setting.
Open a window to ensure proper
airflow for your humidifier or move the
humidifier to a more well-ventilated
room.
Wipe off excess water from the top and
bottom of the base before replacing the
water tank.
Unplug the humidifier immediately and
discontinue use. See the Preventing
Water Leaks section on page 15 before
resuming use. If your unit continues to
leak, contact Customer Support (page
21).
Add at least two cups of clean water
into the water tank.
Unit may be defective. Contact
Customer Support (page 21).
Contact Customer Support (page 21).