Error Code Guide; Error Description - ECCOTEMP EL22 Serie Manual De Instrucciones

Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483

Error Code Guide

When an error code is displayed:
• Close the hot water faucet, turn off the
switch on the remote control.
• Wait for about 5 minutes before turning the
switch on again.
• Open the hot water faucet.
NOTICE: If an error code other than those listed
below is displayed, immediately turn off the hot
water faucet, take note of the error code, turn
off the switch on the remote control and call the
customer assistance number.
Error

Error Description

Code
E0
Hot water sensor failure
E1
Ignition systeme failure
There is flame when no
E2
water coming in
E3
Over-heating protection
Cold water temperature
E4
sensor
E5
Pressure Switch
E6
Over-heating
E7
solenoid valve
E8
vent pipe block
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control,
burners , vent connectors or other safety devices. Refer repairs to qualified service
personnel.
CAUTION: Make certain power to water heater is "OFF" before removing protective
cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. VERIFY PROPER OPERATION
AFTER SERVICING.
PLEASE NOTE: EL22 IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND EL22-I IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Support: Eccotemp.com/help-desk
Possible Cause
Junction port loose,
Short circuit
The gas valve is not opened
or fully opened, Water shut-
off valve is not open, Junction
port loose
Electric circuit problem
Dry Combustion, Problem of
over heating controller
problem with sensor, problem
with sensor's plug or socket,
none of the above
Motor problem, Voltage of
power supply is too low
Gas pressure is too high,
Water shutoff valve is not
fully opened, The temperature
is set too low
open circuit of the valve, short
circuit of the valve, none of
the above
vent pipe is blocked
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If the error code remains shown:
• Close the hot water faucet and turn off the\
switch on the remote control.
• Take the proper action shown below and
attempt operation of the water heater again.
• If the error code is still shown:
• Turn off the hot water faucet and turn off
the switch on the remote control.
• Take note of the error code displayed and
call the customer service assistance
number in the "If You Need Service"
What To Do
Call for Service
Check and open gas fully,
Check and open water valve,
Call for Service
Call for Service
Call for Service
replace the sensor, fix it,
replace the computer board
Call for Service
Check shut-off valve and
open fully, Increase
temperature setting
connect the valve, replace the
valve, replace the computer
board
clean the pipe
Store Locator: Eccotemp.com/locator
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