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Troubleshooting Guide
PROBLEMS
Motor doesn't start or
attachment doesn't rotate.
Food is unevenly chopped.
Food is chopped too fine or
is too watery.
Food collects on lid or on
the sides of the container.
You cannot achieve snow
from solid ice.
Variable speed won't work
on my Nutri Ninja
®
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjaaccessories.com
or feel free to contact customer service at 1-877-646-5288 or e-mail us at customer-services@
17
1.877.646.5288
Make sure the pitcher or Nutri Ninja
base.
Make sure the lid is securely on pitcher in the correct position (align
arrows).
The appliance is unplugged. Plug the unit in, turn the Variable Speed
Dial to the desired speed setting and press the Start toggle up to turn
"On".
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the power
indicator light will flash. Unplug and wait approximately 15 minutes
before using again.
The unit has overheated. Unplug and wait approximately 15 minutes
before using again.
You are chopping too much food at one time. Use short pulses for best
results.
The food has been over processed. Use short pulses for best results.
The mixture is too thick. Add more liquid. Start at a low speed and
slowly increase to high for best results.
Do not use ice that has been sitting out or has started to melt. Use ice
straight from the freezer. Pulse for best results.
The Nutri Ninja
number is chosen on the dial. Press down on the "Start/Stop/Pulse" toggle
Cup.
in short intervals until you have reached your desired consistency.
POSSIBLE REASONS & SOLUTIONS
Cup is securely placed on motor
®
Cup only operates at one speed regardless of which
®
SharkNinja
.com.
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