Troubleshooting - Saltillo TouchChat Express 8 Guía De Usario

Next Step: Clean the TouchChat Express components and accessories
1. Wipe down the TouchChat Express components and accessories with disinfectant wipes (Virucidal,
Bactericidal, Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes™. Follow the
disinfectant product manufacturer's instructions for cleaning.
2. Take a Q-tip with cleaner applied (for example, Windex® or another commercial cleaner) and clean
inside all cracks and crevices. You may want to use a toothbrush or similar brush.
3. Blow the components off with an air hose, or wipe it dry.
Important! Make sure all soil is removed from the TouchChat Express components and accessories.
This is vital before proceeding to disinfecting the equipment.
Next Step: Disinfect the TouchChat Express components and accessories
1. Wipe down the TouchChat Express components and accessories with a new disinfectant wipe
(Virucidal, Bactericidal, Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes. Follow
the disinfectant product manufacturer's instructions for disinfecting.
2. Make sure to clean inside all cracks and corners, and wipe more than once if necessary to keep the
components wet for a minimum of three (3) minutes.
3. Allow the components and accessories to dry.
Final Step: Wipe the touchscreen
1. When the TouchChat Express components and accessories are dry, wipe down the viewing area
(device touchscreen, keyguard, etc.) with glass cleaner, so the screen does not discolor.
2. Allow the equipment to dry.

Troubleshooting

Speakers/amplifier no longer produce sound. / Sound is limited to the device's speakers only.
First try this: Make sure the amplifier has been charged. If the amplifier is charged ...
Next try this: Make sure Airplane Mode is off. Press the device's Home button and choose Settings.
If Airplane Mode is on, turn it off.
Then try this: Check the blue LED on the side of the amplifier. If it is flashing, the amplifier needs to be
reconnected. Choose Settings > Bluetooth and select the Bluetooth identifier from the Bluetooth
"Devices" list.
TouchChat Express User's Guide
To contact Saltillo for operational or technical support
Phone 1-800-382-8622
Email [email protected]
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