Information on the latest products and upgrades
Tips on using Matrox products
Through CompuServe, you can directly contact Matrox technical representatives or
other Matrox users. You can also take advantage of the many services CompuServe
offers.
Warranty
Matrox hardware products are warranted against defects in materials and workmanship
for a period of three years from the date of delivery. We will repair or replace products
which prove to be defective during the warranty period provided they are returned,
through your dealer, to Matrox Graphics Inc. No other warranty is expressed or implied.
Matrox is not liable for consequential damages.
If you experience difficulties with your Matrox product, please contact the dealer where
you purchased the product for service. Do not return any product to Matrox without
authorization.
Procedure to follow
Verify that your Matrox card was installed and configured according to the
1
information in this guide.
Read the "Troubleshooting" section to see if you can solve the problem yourself. This
2
is the quickest and easiest solution to attempt.
Contact the dealer where you purchased your Matrox card for additional help. If for
3
some reason you can't reach a Matrox dealer, contact our Customer Support group
at 514-685-0270. For residents of Quebec only, call 514-969-6330.
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(ENGLISH)