10. Security
This HEMA article may be fitted with a plastic anti-theft strip. You will find the
strip on the bottom of the product. This strip does not influence the quality or
the operation of the product and can be removed without a problem.
11. Faults and repairs
If this device needs to be repaired, you can hand it in at a HEMA branch after
packing the product securely. Do not try to repair this product yourself.
For repairs that fall within the warranty period, you will need to show a proof
of purchase and the warranty document. Regularly check the power cord
for damage. If there is any damage to the cord set, please return the item to
a HEMA branch for repair. Do not try to replace it yourself. For safety reasons
we recommend that you do not carry out any repairs to an electrical device
yourself.
12. Warranty conditions
We guarantee the quality.
HEMA B.V. fully guarantees the product named on the warranty receipt,
against all defects caused by material and manufacturing errors. For all
domestic electrical appliances, the warranty period is 2 years from the date
of purchase.
The warranty on this article is invalidated if:
a. the defect occurs through incorrect or improper use, neglect, connection
to the wrong power voltage, or if dropped or knocked;
b. you have attempted to repair the article yourself, or have had it repaired
by a repair service other than HEMA during the warranty period.
If you wish to make a claim under the warranty terms:
You will need to hand in the article at one of our branches together the
warranty receipt. Under normal circumstances the article will be repaired
free of charge within 14 workdays.
Extra certainty for the right choice
If, after purchasing the article, you are dissatisfied (because it is not exactly
what you expected or you already have this article), you can return the
article within 30 days of purchase, on condition that it is undamaged and in
the original packaging.
Remember that you must always bring your sales receipt.
You can either exchange the article or request a refund.
The warranty conditions apply in all countries where there are HEMA
branches.
1 November 2010
# BV
PO Box 37110
NL-1030 AC Amsterdam
The Netherlands
These warranty conditions apply without prejudice to the customer's
statutory rights or any other claims by the customer.
B.V. POSTBUS 37110 NL-1030 AC AMSTERDAM
NL 020 3114800 BE 0800 73595 DE 0180 5770770
80.00.9001 Staafmixer.indd 7
19-01-17 11:07