KS ALVA Guía De Instalación Y Mantenimiento página 8

TROUBLESHOOTING
Indication Investigation cause
False continuous auX connector
activation: discharge from the not fully inserted
soap nozzle
dispensing
Random discharge Reflection issue
from the nozzle from other
object
soap discharging damaged pump
from pump due to high
housing. viscosity or
debris in pipes
soap not Pump is making soap tank is
dispensing sounds when empty
sensor is activated
soap dispenser
has not been
primed
damaged pump
(discharge from
housing)
debris or dried
soap in the pipe
or tank
High viscosity
soap
(> 3800 cPs)
Bent pipes
12
solution Illustration
the connector should be inserted fully
until white o-ring is not visible. Remove the
O-RING VISIBLE –
NOT CONNECTED PROPERLY
o-ring if necessary
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
eliminate any cause of reflection and if
necessary use appropriate remote control to
shorten detection range.
min 1.5 m
Replace the Pump. Rinse warm water
through the pipe and the body of the soap
dispenser all the way to the nozzle.
Fill with soap with correct viscosity (100
- 3800 cPs) and prime pipes using the fill
button on remote control.
Prime the soap dispenser by pressing the
fill button on the remote or by pressing the
refill button located at the bottom of the
Press
pump, until soap exits the nozzle.
FILL
Button
Replace the Pump
Run warm water through pipe, pump, and
body all the way to the nozzle. Replace with
soap of correct viscosity.
note: using the soap dispenser with
high viscosity soap may cause permanent
damage to the pump and shorten the
lifecycle.
unbend or straighten pipes.
TROUBLESHOOTING
Indication Investigation
soap not Pump is
dispensing not making
sound
when the
sensor is
activated
soap Viscosity
(100 - 3800 cPs)
cause solution
sensor is auX connector not the connector should be inserted
blinking fully inserted fully until the white o-ring is
when hand not visible. Remove the o-ring if
is placed in necessary
front
Refill button on Replace the Pump. Rinse warm
pump does not water through the pipe and the
activate the pump. body of the soap dispenser all the
way to the nozzle.
damaged pump
(discharge from
housing).
debris or dried soap Run warm water through pipe,
in the tank or tubing pump, and body all the way to the
nozzle. Replace with soap of correct
viscosity.
note: using the soap dispenser
with high viscosity soap may cause
permanent damage to the pump
and shorten the lifecycle.
sensor is Refill button on transformer: check operation with
not blinking pump does not functioning transformer. Where
when hand activate the pump. necessary replace with appropriate
is placed in transformer. For part numbers see
front spare parts list.
Battery: check operation with
functioning battery pack. Where
necessary, replace batteries or
replace the battery pack: Battery
pack (without batteries)
Reflection issue eliminate any cause of reflection
from other object and use appropriate remote control
to shorten detection range.
damaged sensor If the above two solutions have
not resolved this issue replace
with appropriate sensor. For part
numbers see spare parts list.
Illustration
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
Press
Refill
button
min 1.5 m
Replace
sensor
13