If problems not listed in the table occur or recommended solutions do not work, contact a
qualified service dealer for repair. Do not disassemble the air conditioner. Unqualified
repair will void the warranty, and may cause injury to users or damage to property.
Problems
The air
conditioner
does not work.
The cooling effect
is not good
Loud Noise
Compressor does
not work.
The remote control
does not work.
Displays E1
Displays E2
Page 14
TROUBLESHOOTING
Reasons
There is no electricity.
The overflow indicator displays FL.
The ambient temperature is too low or
too high
In cooling mode, the room
temperature is lower than the set
temperature
In dehumidification mode, the ambient
temperature is low.
There is direct sunlight.
Doors or windows are open; there are a
lot of people in the room; or in cooling
mode, there are other sources of heat.
The filter screen is dirty.
The air inlet or outlet is blocked.
The air conditioner is not placed on a
flat surface.
Overheat protection is active.
The distance between the unit and the
remote control is too far.
The remote control is not aligned with
the direction of the remote control
receiver.
Batteries are dead.
The coil temperature sensor is
malfunctioning.
The room temperature sensor is
malfunctioning.
Solutions
Turn unit on after connecting it to a
socket with electricity.
Discharge the water inside.
Run the unit within the ambient
temperature range of 44-95 ˚F
(7-35˚C).
Change the set temperature.
Place the unit in a room with an
ambient temperature of greater than
62 ˚F (17 ˚C).
Pull the room curtain closed.
Close doors and windows, and add
new air conditioner.
Clean or replace the filter screen.
Clear obstructions.
Put the air conditioner on a flat and
hard place (to reduce noise).
Wait for 3 minutes until unit cools, then
restart.
Move the remote control closer to the
air conditioner, and make sure that the
remote control directly faces in the
direction of the remote control receiver
on the unit.
Replace batteries.
Call for service.
Call for service.