NOTE: The cooking surface will be hot after use. Use caution
when handling cooking utensils and cookware.
Any other servicing should be performed by an authorized service
representative.
TROUBLESHOOTING
Error Code List on LCD Display
Error Code
"----" and the
unit beeps
E1
E2
E3, E5
E6
E7
E9
Description of Error
There is no cookware or no
suitable cookware on the range.
The power will completely shut
off within 60 seconds if there is
no cookware or the wrong type
of cookware on the unit.
Voltage is under 78V.
Voltage is over 145V.
The heater is damaged.
The thermal protection has shut
the unit off due to overheating in
the TEMP mode.
The temperature inside the unit
is too hot.
Malfunction has been activated
or triggered
• Make sure your pot/pan is
induction ready.
• Check diameter of pot/pan;
it must have a flat bottom
between 4.75" and 10"
in diameter.
Check electrical specifications
of power source.
Contact the nearest
authorized service facility for
troubleshooting, repair and
adjustment.
Unplug the unit and let cool for
20 minutes. Plug the unit back
in and continue use. If the range
still does not function, contact
the nearest authorized service
facility for troubleshooting, repair
and adjustment.
Unplug the unit and let cool for
20 minutes. Once the range has
completely cooled, be sure it is
positioned away from the wall
and there are no obstructions to
the airflow. Plug the unit back in
and continue use.
Unplug the unit. Plug the unit
back in and continue use.
If the range still does not
function, contact the nearest
authorized service facility for
troubleshooting, repair and
adjustment.
7
Solutions