Wii U GamePad screen
The Wii U GamePad screen doesn't display anything.
Is the Wii U GamePad battery
If the LED is blinking blue, the screen has been turned off.
LED slowly blinking blue?
Press one of the buttons (other than the POWER Button) to
turn the screen back on.
If you press the POWER
If the screen turns on, the Wii U GamePad's battery level is
Button with the AC adapter
low. Recharge the battery.
connected, does the screen
If the screen still does not display anything, contact
display turn on after a few
Nintendo Customer Service for repair information.
seconds?
Some pixels on the Wii U GamePad screen are always dark or lit.
Due to the characteristics of liquid crystal displays, a small number of pixels may not
illuminate or may always stay lit. This is normal and not considered a defect unless the
number of pixels that don't function normally increases over time.
I can't use the Touch Screen or the Touch Screen does not respond properly.
Is there anything near the Wii U
•
console or controller that could
interfere with the signal
between the two components?
Does the Touch Screen need
If the Touch Screen positioning appears to be off, calibrate
to be calibrated?
the Touch Screen in System Settings on the Wii U Menu,
Wii U GamePad.
If you are unable to operate the Wii U Menu properly using
the Touch Screen, use the +Control Pad and
Have you attached a screen
If a screen protector has been installed on the Touch
protector (optional accessory,
Screen incorrectly, it may not operate properly. Check for
sold separately) to the Touch
the conditions listed below and if necessary try removing
Screen?
it and using the Touch Screen again. If it operates
correctly, either try reattaching the screen protector,
carefully following the instructions included with it, or
avoid using one.
•
•
NOTE: If using an optional
•
screen protector, we recom-
mend using Wii U GamePad
IMPORTANT: If the screen protector is misaligned, remove
screen protectors that have
it and reapply it again. Do not try to force the misaligned
been officially licensed by
part of the protector under the edge of the plastic housing
Nintendo.
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Avoid using the Wii U system near large metal objects or TV
stands or devices that might cause electromagnetic
interference (such as AV devices, microwave ovens, or
cordless devices).
.
the screen protector is not aligned correctly.
there are air bubbles, dirt, or dust trapped under the
screen protector.
the screen protector is wedged between the Touch Screen
and the edge of the plastic housing.
Wii U GamePad screen (continued)
The GamePad tone sounds and the screen comes on suddenly.
If you have selected to receive notifications in the Quick Start Menu, the GamePad tone will
sound and the screen will display a notification message.
•
The screen will automatically turn off after a short amount of time. To turn the screen off sooner,
press the POWER Button on the GamePad.
•
The GamePad tone can be selected from the Settings option on the Quick Start Menu
The Wii U GamePad screen appears irregular or erratic/sound is intermittent.
Is anything blocking or interfer-
Remove possible causes of interference, such as metal
ing with the signal between
racks or shelves, or wireless devices, microwave ovens, or
the console and the GamePad?
AV equipment.
The video or sound may cut off at times. This is due to the nature of wireless communication
and does not indicate a defective product.
The Wii U GamePad screen color changes, the screen brightness changes
erratically, or bright colors cannot be seen.
Is power-saving mode on?
When the power-saving mode is on, the system automatically
adjusts the screen brightness and color to match the displayed
image, in order to reduce battery power use. Depending on
the image, faint colors may look washed out, or the color may
appear to change. For uniform brightness and hue, open the
HOME Menu and turn power-saving mode off.
Wii Remote controllers
I can't use the Wii Remote, or the Wii Remote does not respond properly.
Is the Player LED on the Wii
Press one of the buttons on the Wii Remote (not the
Remote lit?
POWER Button). If the Player LED does not turn on, make
sure that the batteries are inserted correctly. If the LED still
won't turn on, replace both of the batteries.
Have you synchronized the
Press the SYNC Button on the Wii U console and follow the
Wii Remote with this console?
instructions on the screen.
Are you either too close or too
Always play from 3-10' (1-3 m) from the sensor bar (or 1-3'
far from the sensor bar?
/30-100 cm for the GamePad) . If this does not resolve the
issue, adjust the sensor bar sensitivity in System Settings
on the Wii U menu, Adjust Sensitivity.
Is there any obstruction in
Remove any objects that might be blocking the signals
front of the sensor bar?
between the Wii Remote and the sensor bar.
Is the sensor bar connected to
Make sure that the sensor bar is placed correctly
the Wii U console installed
Unplug the sensor bar once and plug it in again, making
correctly?
sure the sensor bar plug is fully inserted into the connector
on the console.
(p.
22).
(p.
26).
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