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TROUBLESHOOTING
Check the following before contacting technical support:
Unit will not operate
Reduced airflow or poor
filtering
GUARANTEE CONDITION
We provide a two-year guarantee on your air purifier from the date of purchase. All mate-
rial or manufacturing defects will be repaired free of charge. The following applies:
• All claims for compensation, including consequential damage, will not be entertained.
• Any repairs or replacement of components during the warranty period will not result
in an extension of the warranty period.
• The warranty will expire if any alterations have been made, not genuine components
have been fitted or if the air purifier has been repaired by a third party.
• Components subject to normal wear and tear, such as the air filter, are not covered by
the warranty.
• The warranty is only valid on presentation of the original, unaltered, and datestamped
purchase receipt.
• The warranty does not cover damage caused by actions that deviate from those as
described in the user's manual or by neglect.
• Shipment costs and the risks associated with the shipment of the air purifier or parts of
the air purifier are always borne by the purchaser.
To prevent unnecessary expenses, we recommend that you always carefully read the user's
manual first. If this does not provide a solution, take the air purifier to your dealer for re-
pair.
Power button has not been
turned on.
Unit is unplugged.
The inlet grill has not been
installed & locked into place.
The inlet or outlet grill may be
blocked.
HEPA filter may be clogged.
Press the Power button
Check to ensure unit is plugged
in.
Check to make sure filter is
properly installed & locked into
place.
Check to ensure nothing is bloc-
king air inlet & air outlet.
Check & change filter, if neces-
sary.
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