16. Trouble Shooting
EN
If the UPS system does not operate correctly, please attempt to solve the problem using the table below.
Problem
The #1 Fault LED and the #6
LED are turned on, the buzzer
beeps continuously.
The #1 Fault LED and the #2
and #5 LED are turned on, and
the buzzer beeps
continuously.
The #1 Fault LED and the #4
LED are turned on, the UPS
beeps continuously.
The #1 Fault LED and the #5
LED are turned on, the UPS
beeps continuously.
The utility power LED flashes.
The #1 Fault LED and the #2
LED are turned on, the UPS
beeps continuously.
The #1 Fault LED is turned on,
and the battery LED is flashed,
the buzzer beeps every sec.
Battery LED flashes.
The utility power is normal, but
the UPS can not turn in line
mode.
Battery discharging time
diminishes.
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PH 9701 | PH 9720 | PH 9735 | PH 9765 | PH 9715
Uninterruptable Power Supply
Possible cause
The UPS transfers to fault mode
due to internal overheat.
The UPS output is short circuited.
The UPS transfers to fault mode
due to its internal fault.
The UPS transfers to fault mode
due to its internal fault.
The voltage or frequency of the
utility power is out of the input
range of the UPS.
The UPS is overloaded or the load
equipment is faulty.
The charger of the UPS is
defective.
Battery low or battery not
connected.
Maintain switch loose.
Battery not yet been fully charged.
UPS overloaded.
Battery aged.
Solution
Make sure the UPS is not overloaded; the air
vents are not blocked and the ambient
temperature is not too high. Wait for 10 minutes
for the UPS to cool down before turning on
again. If failed, please contact the distributor or
service center.
Remove all the loads. Turn off the UPS. Ensure
that the load is not failed or the UPS has no
internal faults before turning it on again. If failed,
please contact the distributor or service center.
Please contact the distributor or service center.
Please contact the distributor or service center.
The UPS is running in battery mode. To save
your data and close the application program.
Make sure the utility power is within the input
voltage or frequency range permitted by the
UPS.
Check the loads and remove all no-critical
equipment. Recalculate the load power and
reduce the number of loads connected to the
UPS. Check that the loads are not failed.
Please contact the distributor or service center.
Check the battery. If the battery is damaged,
replace the battery immediately and ensure that
the battery breaker is in "ON" position.
Please contact the distributor or service center.
Keep UPS connected to utility power persistently
for more than 10 hours to recharge the batteries
again.
Check the loads and remove the non-critical
equipment.
Replace the batteries. Please contact the
distributor to obtain the parts and replacement
service.
Segurança e harmonia
ININTERRUPTA