Refitting Covers; Troubleshooting; Operating Codes Displayed; Programming Codes Displayed - SOMFY Dexxo Pro io Serie Manual De Instalación

REFITTING COVERS

Refit the motor head and built in light covers (Fig. 47).

TROUBLESHOOTING

Operating codes displayed

Code Description
Waiting for a command
C1
Door opening
C2
Waiting for the door to close
C3
Door closing
C4
Obstacle detection
C5
Safety input active
C6
Pedestrian door safety contact active
C9
Safety mechanism self test
Ca
Working from back-up battery
Cd
Waiting for a command

Programming codes displayed

Code Description
Awaiting setting
S1
Learning mode
S2
Awaiting motor control memorisation
F0

Error and failure codes displayed

Code Description
Maximum force reached
E1
Safety mechanism self test fault
E4
Other faults and failure conditions
Eb

Accessing stored data

To access stored data, select the "Ud" setting then press "OK" as shown in Fig. 37.
Data Description
Total cycle counter: tens and units
U0
Total cycle counter: thousands and hundreds
U1
Total cycle counter: hundreds of thousands
U2
Cycle counter with obstacle detection: tens and units
U3
Cycle counter with obstacle detection: thousands
U4
Number of control channels memorised (single direction remote control only)
U5
d0 to d9
Log of the last ten faults
Clears the fault log: press "OK" for 7 s (Fig.37).
dd
Comments
Displayed during obstacle detection then for 30 s.
Displayed after a movement request or during movement, when the safety input is active.
This display is maintained as long as the safety input is active.
Displayed after a movement request or during movement, when the pedestrian door contact is open.
The display is maintained as long as the pedestrian door contact remains open.
Displayed during safety mechanism self tests.
Comments
Pressing the "SET" button for 2 s starts the learning mode.
Pressing the "OK" button starts the learning cycle: the S2 display blinks during the entire cycle.
Pressing the "+" or "-" buttons will control the motor in forced mode.
Pressing a remote control button will assign this button to motor control.
Pressing the "PROG" button will call up the "Awaiting remote lighting control memorisation mode: F1".
Comments
During learning, the door requires too
much force for the motor.
The safety device self test failed
These codes correspond to various
electronic circuit board failures.
Action required?
Check door balance and correct operation by manual
operation.
Check that "P2" is setup correctly depending on the devices
connected to the safety input.
Check safety device wiring.
When photoelectric cells are used, check their proper
alignment.
Cut the power supply (mains & battery back-up), wait for a few
minutes then re-connect the power supply.
Perform a learning cycle.
If the fault persists, contact Somfy Technical Support.
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