Media questions
Media symptom
I press Media but nothing happens.
Connection is not established.
My MediaSmart TV can see my
Windows Vista computer, but I cannot
stream any content.
98
HP MediaSmart HDTV User Guide
Remedy
Is TV the selected device on the remote control?
Check the cable connections from your PC to the TV.
■
For a wired connection, make sure you are using the proper cable;
■
use an Ethernet LAN cable to connect from the TV to the PC
network router.
For a wireless connection, check that the TV has the correct security
■
settings; see "Viewing current network settings" on page 75.
Check your IP settings.
■
Make sure a firewall is not blocking Windows Media Player from the
■
network. Reset the Microsoft firewall settings in Windows Media
Player, or, if you are using another firewall program, make Windows
Media Player a trusted program and make your whole home network
a trusted device. For additional help with firewalls, use your PC to
access the Internet and go to:
http://www.hp.com/go/mediasmart
Check your network connection by opening a browser on your PC
■
and viewing a Web page on the Internet. If a Web page does not
display, check your Internet connection.
Check at your PC that you accepted the HP MediaSmart TV as one of
■
the client devices in Windows Media Player.
Check that your home network is a "private network," because
■
broadcast services and some UPnP programs may not work through a
Virtual Private Network (VPN). See the Remedy for "My MediaSmart
TV can see my Windows Vista computer, but I cannot stream any
content" for the steps to change your home network to "private."
™
The Windows Vista
operating system requires that your home network
be in a secure "private network" before it allows any content to stream to
an allowed device. You can change your network from "public" to
"private" by using these steps:
1
Click the Windows Start Button
2
Click the Network and Sharing Center tab.
3
To change your network to private, click Customize.
4
Click Private, and then click Next.
5
Click Close.
®
, and then click Network.