Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Symptom
No power
No sound
No picture
No playback
Interference or
scrolling
No subtitles
TROUBLESHOOTING
Correction
•
Check if AC adapter of power is connected securely.
•
If powered with the battery, check if it is exhausted.
•
Ensure that the equipment is connected properly
•
Ensure that the input setttings for the TV and stereo
system are proper.
•
Please make sure, that the audio track exists on the
disc.
•
Ensure that the equipment is connected properly
•
Ensure that the LCD is on.
•
Condensation had formed, please wait 1 or 2 hours to
allow the player dry out
•
Wrong disc, please use only DVD, CD or ISO Data disc
•
The disc may be dirty and require cleaning.
•
Ensure that the disc is installed with the label side up.
•
The disc has too mny scratches.
•
The DVD+/-RW should be finalized.
•
Wrong region code by the Video-DVD
•
Cancel the parental lock function or change the
parental lock level. (The Pre-set password is 1389).
•
Check TV type is correct: PAL/NTSC.
•
Adjust the vertical hold on your TV.
•
Subtitles appear only with disc which contain them
•
Wrong MPEG-4 subtitle format
•
Please rename the MPEG-4 subtitle to the same movie
file name (for example movie.avi and movi.srt)
37