Problem
Possible Cause
Warewasher does
Warewasher not
not heat up.
turned on.
Warewasher not
able to fill.
Warewasher still
going through fill /
heat cycle.
Excessive foam in
Wrong type of wash
Wash Tank.
and/or rinse aid
chemicals.
Wash and/or rinse
aid chemical
injection rate too
high.
Wash Tank not fully
heated.
Wrong type of
Prewash
Cycle does not
Warewasher not
start.
turned on.
(Your warewasher
has a heat
interlock that will
delay the start of
the wash cycle
24
Solution / Check
Check that the
indicators and
display on the
Control Panel are
illuminated.
Press the On/Off
button.
Ensure the water
supply is turned
fully on.
Ensure the water
supply hose has not
been trapped or
kinked.
Check that the site
water supply has
not been turned off.
Check that the site
water pressure is
adequate (►4.5.1).
Check that Fill/Heat
indicator is flashing
amber.
Allow enough time
for the warewasher
to fill and heat
(►6.3).
Check that the wash
and/or rinse aid
chemicals are
commercial ware
washer grade.
Always use the
correct grade of
chemicals.
Check / adjust the
injection rates of the
wash and rinse aid
chemicals.
Check Wash Tank
temperature on
Control Panel
display.
Do not prewash
with soap based
detergent.
Check that the
indicators and
display on the
Control Panel are
illuminated.
Press the On/Off
button.
Classeq Under Counter Range - User Manual
Problem
Possible Cause
until all cycle start
Warewasher still
criteria have been
going through fill /
met. When the
heat cycle.
criteria have been
met the heat
indicator will
illuminate green
and the cycle
should start. If this
is not the case
please check the
below items
before requesting
a service callout.)
Wash Tank not full.
Cycle runs for a
Rinse water not hot
long time.
enough.
Solution / Check
Check that Fill/Heat
indicator is flashing
amber.
Allow enough time
for the warewasher
to fill and heat
(►6.3).
Please refer to the
latest version of the
Engineers Manual
on the Classeq
website for full
information
regarding
temperatures and
interlock settings.
Ensure the water
supply is turned
fully on.
Ensure the water
supply hose has not
been trapped or
kinked.
Check that the site
water supply has
not been turned off.
Check that the site
water pressure is
adequate (►4.5.1).
Your warewasher
has a heat interlock
to ensure that the
rinse is in
accordance with UK
environmental
health
requirements. This
will extend the wash
cycle if the Rinse
Boiler has not
achieved the
required
temperature
If rinse water is not
hot enough the
Fill/Heat indicator
will be flashing
amber.
Check Rinse Tank
temperature on
Control Panel
display.
Please refer to the
latest version of the
Engineers Manual
on the Classeq
website for full
information
regarding
temperatures and
interlock settings.